On November 15th, Silver Angels of Tennessee, LLC CEO Steve Fleming and Director of Operations Robin McDonald named Jessica Howard and Pam Ward of Silver Angels of Tennessee – Greene, LLC winners of the Silver Angels Champions award. The Champions Program is our way of recognizing the Branch Leadership for exceeding the expectations of their position. Our Champions achieve the highest standard within our organization and are role models that demonstrate servant leadership and exhibit our Sacred Seven (compassion, integrity, patience, positivity, respect, teamwork and be heroic). We are so proud of their accomplishments and appreciate their service to others.
Jessica Howard joined our team in 2018 as the Area Scheduling Coordinator. In 2020, she was promoted to Lead Branch Scheduler later that year promoted to the Senior Branch Scheduler role. She continues to serve our Greene branch in this role today. Her dedication to Silver Angels, to our staff and to our clients is second to none.
Jennifer Mays, Branch Operations Manager at Silver Angels of Tennessee – Greene, LLC states “Jessica is the absolute best scheduling professional I have worked with in 7 years. She has a calm presence and a can-do attitude. She has been a rock of stability as our company has grown, then downsized, and now is back on the growth trajectory. Jessica is an integral part of our team. She is a consummate professional in all her scheduling duties and then goes above and beyond our expectations to support our team, our clients and our mission.”
Pamela Ward joined our team in 2016 as a Home Care Aide. In 2017, she was promoted to Lead Caregiver and by 2019, she was again promoted to the Area Meal Manager position. It is in this role that she is recognized as a Silver Angels Champion. Recently, Pamela was promoted to Branch Scheduling Coordinator, so we know she will do great things in this new role as well. Her dedication to Silver Angels and to our clients is second to none.
Jennifer Mays, Branch Operations Manager at Silver Angels of Tennessee – Greene, LLC states, “if you were to look up positive culture, perseverance, accountability, or loyalty to team – you would find Pam in the definition. She does not shy away from a challenge, which sets her apart from some peers. She consistently demonstrates a can-do attitude and will find a way to solve a problem. Pam has a passion for making the impossible possible and giving people an extra special experience at Silver Angels.”
Silver Angels of Tennessee, LLC is a licensed, non-medical home care agency with 7 locations across Tennessee serving 49 counties. Our services allow individuals to remain in their homes and as independent as possible.